Communication and Collaboration

Articles (162)

Accessing your OU E-mail via the Web

Adding a Shared Mailbox to the Outlook Desktop Client – Mac

Adding a Shared Mailbox to the Outlook Desktop Client – Windows

Adding an Email Signature to your OU Mail

Adding e-mail addresses to your OU Safe Senders list

Adding external users to your OU Teams site

Adding, Changing and Removing Delegate Access in Outlook 365

Alerts.ou.edu Subscription

Attachments not Working in Microsoft Edge

Automatic Replies in Outlook (Out of Office)

Avaya 9611G Speed Dial Setup Instructions

Avaya Aura – I’m not hearing my Extended Absence Greeting

Avaya Aura – New Setup Instructions

Avaya Aura – Voicemail Quick Reference Guide (Faculty and Staff)

Avaya Aura vmail.ou.edu Notify Me Policies

Avaya Aura Voicemail

Avaya Aura Voicemail Menu Guide

Avaya One-X Communicator for Windows Installation Instructions

Block Sender in Outlook

Blocked from Sending Mail

Blocking and Reporting Telemarketer, Harassing, or Obscene Phone Calls

Changes to External Sharing in OneDrive & SharePoint

Changing the feature/display labels on your IP 9611 model phones

Conference Call Options

Configuring Call Forwarding on your 9611 Model Phone

Create and Manage a group in Outlook 365

Data Storage and Backup

Dealing with Spam - spam.ou.edu

Deleting Email from a Particular Address

Dialing Instructions for On Campus Telephones

Downloading your OneDrive Files Locally

Dropbox Commenting FAQ

Dropbox Compatibility with macOS Sierra

Dropbox Flashback – How to Disable

Dropbox for Business

Email Going to Junk Mail Folder

Email Headers

Emailing Groups of People

Error When Attempting to Configure Notify Me through Aura Voicemail Phone Access

Evolution Mail Client for Linux

File Requests – Accept Files from Dropbox and non-Dropbox Users

Focused Inbox

Health Campus - Avaya Call Management - Logging in and out using Agent ID & Reason Codes

Health Campus - Avaya One-X Communicator softphone installation instructions

Health Campus - Avaya One-X Communicator Softphone Installation Instructions

Health Campus - Avaya Workplace Mobile App for Android

Health Campus - CMS Supervisor Installation

Health Campus - Desk Phone Voicemail Reference Guide

Health Campus - eFax Service

Health Campus - How do I connect to HSCSTUDENT?

Health Campus - How to connect Mac OS X to HSCSTUDENT

Health Campus - How to Disable eVoice

Health Campus - How to Update Your Voicemail Notification Email Address

Health Campus - Install Avaya Mobile Application for iPhone

Health Campus - Introduction to SharePoint (Team Collaboration)

Health Campus - Long Distance Access (PBN)

Health Campus - New Voicemail Setup Instructions

Health Campus - Proofpoint - Release Blocked PDF Attachment in Email

Health Campus - Proofpoint FAQs

Health Campus - Secure email

Health Campus - Subscribe/Unsubscribe to a ListServ

Health Campus - Voice Recording Services

Health Campus - Voice Services Quick Reference Guide

Health Campus - What is Secure Email?

Health Campus - What is Secure File Transfer?

How do I log into SharePoint (Team Collaboration)?

How do I use Microsoft 365 (Formerly Office 365)?

How long can I use Microsoft 365 after I leave the University?

How to filter OUMM (OU Mass Mail)

How to log In to Microsoft 365

How to Perform a Mail Merge in Microsoft Word from a Shared Mailbox

How to set automatic replies on a Shared Mailbox

I updated my OU e-mail address and can no longer log in

I’m Not Getting My OU Voicemail “Notify Me” Email Alerts

Installing the Office Suite for Microsoft 365 – For Mac

Installing the Office Suite for Microsoft 365 – For Windows

Instructions for Accessing your OU E-Mail

Legacy Applications and Microsoft Log In Security Improvements

Malicious Attachments

Manage a Current ListServ

Managing Email with Rules

Managing Permissions in SharePoint (Team Collaboration)

Managing Permissions on Documents and Document Libraries in SharePoint (Team Collaboration)

Microsoft 365 – Manage and Remove Add-Ins

Microsoft 365 Apps activation error: "Your account doesn’t allow editing on a Mac"

Microsoft Copilot

Microsoft Copilot (Paid)

Microsoft Copilot AI Functionality for OU Users

Microsoft 365 known issues

Microsoft 365 Online Email Archiving

Move personal emails to a new account in Outlook

Office Click-to-Run Installer Encounters an Error on 365 for Windows Install Attempt

OneDrive Alerts

OneDrive for Business Mac sync client

OneDrive Quick Start Guide (store, sync, share)

OneDrive Storage & Data Retention

OneDrive: Sharing and Permissions

OneNote Permissions

Open a Shared Mailbox in the Outlook Web App

OU Data Cloud Storage Stipulations

OU E-mail Attachment Policies

OU Email Recipient Limitations

OU Phone Issues

OU Residential Phone Service

Outlook 365 - Clearing Cached Local Users and Updating the Global Address List (GAL)

Outlook 365 - Turning off Cached Mode to Ensure All Email is Downloaded

Outlook.office.com Login Issues

Outlook: Email and Calendar on the Go

Phish Alert Button

Phishing and Spam Emails

Phone Programming Charge Estimates

POP/IMAP/SMTP Usage Limitations

Printing from Microsoft 365 on a WEPA Kiosk

Processing an Approval Request

Rave Desktop Alerts Install Guide

Recover or Purge Deleted Items in Outlook for Web

Repair Install for Microsoft 365

Requesting a Distribution Group

Requesting a ListServ

Restricted Request Forms

Room Scheduling Accounts

Set Up an E-Mail Forward in Microsoft 365 (Web)

Set Up an E-Mail Forward in Office 2016, 2019 or 365

Set Up OU E-mail in the Mail App for Android

Set Up OU E-mail in the Mail App for iOS (iPad / iPhone)

Set Up OU E-mail in the Mail App for MacOS

Set Up OU E-mail in the Outlook App for iOS or Android

Set Up OU E-mail in the Outlook App for MacOS

Set Up OU E-mail in the Outlook App for Windows

Set Up Owner Login - ListServ

Setting up your Microsoft 365 OneDrive App for Windows

SharePoint Online

SharePoint Privacy Settings

Sharing Outlook Calendar with External Individuals

Sharing Personal Information over Email

Soft Phone Setup

Submitting a Telecom request or Software license request for Health Campus users (formerly submitted via SUR)

Subscribing to a Public ListServ

Troubleshooting a missing e-mail message

Troubleshooting E-mail Problems

Tulsa Campus - EPIC Faxing

Tulsa Campus - How to process the request for blocking a phone number

Tulsa Campus - Rightfax mapping inbound fax folder NRCYS

Tulsa Campus - Rightfax mapping inbound fax folder OUHP

Tulsa Campus - Rightfax mapping inbound fax folder Pharmacy

Tulsa Campus - Rightfax mapping inbound fax folder SoCM MI

Tulsa Campus - Rightfax schedule a Fax in webconsole

Tulsa Campus - RightFax webconsole training

Turning off Automatic Microsoft Teams Meetings Invitations in Outlook

Updating your iOS Mail App to use Modern Authentication

Using eCopy ShareScan with your Microsoft 365 Mail Account

Using Email Encryption

Viewing and Commenting on a Ticket

Webex Cisco Phone System

Webex Voicemail

What is a .pst or .ost File?

What is a Distribution Group?

What is ListServ?

Whitelisting OU Email in Hotmail.com and Outlook.com

Why are my address book names different?

Why is my phone number listed twice on my new 9611 model phone?

Your OU Email Address