Account and Identity Management

Articles (101)

Pinned Article I’m New to University of Oklahoma Health Campus

"No tenant-identifying information found in either the request or implied by any provided credentials" Error

About Microsoft 365 licensing at the University of Oklahoma (OU/OUHC)

Access OUHSUPPORT with OU Health 3/4 Credentials

Access the Book

Account Expiration Policy

Account Issues

Account Recovery E-Mail

Activating your LastPass Enterprise Account

Activating your LastPass Premium as Perk Account

Adding a Shared Mailbox to iOS and Android Outlook

Adding Sooner Card to your Android Phone

Alumni Email - How to Sign In

Alumni Email FAQ

Alumni Email Password Reset

Alumni/Retiree Email Address

Configure Pronouns Option in your Microsoft 365 Profile

Contact Information and the OU Global Address List (GAL)

Domain Consolidation

Downloading the LastPass Browser Extensions or Apps

Emergency Alert Information

Emergency Contact Information

Emeritus Account Access

Enabling the LastPast Extension in a Private/Incognito Browser Window

Endpoint Privilege Management - Removal/Controlled Use of Local Admin Rights

Epic Access - SCC Clinical Trials Office

Exception Accounts

Faculty/Staff OU Address Book Phone Number Update

Health Campus - Repeated Account Lockouts

Health Campus - What are the password guidelines?

Health Campus Account Management - Reset Password

Health Campus Account Management Links

Health CampusAccount Management - Unlock Account

How do I access Financial Aid using one.ou.edu?

How do I Access Form 1098-T through one.ou.edu?

How do I access my mail through one.ou.edu?

How Do I Access Sooner Card Information through ONE?

How do I access transcripts through one.ou.edu?

How do I create a strong password?

How do I drop a class in ONE?

How do I enroll using one.ou.edu?

How do I make a payment on one.ou.edu?

How do I make an advising appointment?

How do my parents make payments to my account on one.ou.edu?

How to Access Account Management Through ONE

How to change your OU password

How to Update Your Microsoft 365 Profile Picture

Identity Verification Requirements

iRIS Password Information

IT System & Service Access

LastPass Account Types

LastPass Premium as Perk Account - How do I reset my LastPass Premium account?

LastPass Premium as Perk Account - Recover Your Lost Master Password for LastPass Premium

LearningSpace System Access (OUHC/Tulsa System)

Locked Account

Login to a Health Campus computer with new Health Campus credentials while off campus

Managing Service Account Passwords

Managing your Distribution List (DL) or Security Group at groups.ou.edu

Microsoft 365 "You can’t change your password here" Message

Non-Standard Account Action Requests

OneNote Reconnection Steps Post Email Transition

Organization Account Access and Updates

Organization/Shared Accounts: Setting up a Shared Mailbox

OU Account Management

OU Account Request

OU Health Campus Business Services that require HSCACCESS

OU IT Password Policy Updates

OU IT Services & Software Eligibility

OU New York Times Subscription Update

OUIDPIN Verification

Password Change Known Issues

PeopleSoft Employee Self Service

PeopleSoft Login PingID MFA

PingID FAQ

Post Password Change Actions

Preferred Name Update

Removing the "Allow my organization to manage my device" setting

Services for Former Account Holders

Setting up Single Sign On (SSO) with Concur Mobile App

Setup/Modify Direct Deposit via Employee Self Service

Shared Account with Password - Account Setup & Support

Shared Accounts

Student Directory Holds

Terminated Employee Account Expiration

Tulsa Campus - New Employee IT Checklist for Managers/Payroll Coordinators

University Access to Epic - Epic Access Partner Data (Read-Only)

University Access to Epic - OU Health Data (Read-Only)

University Affiliate Account Inquiry

University of Oklahoma (OU/Health Campus) Account Types and Eligibility

Unresponsive links in ONE

Users Hidden in Global Address List or with Directory Holds Unable to Set Up iCal or Outlook

Using the Forgot Password option to create a new password

Using Transact eAccounts for iOS

Viewing Degree Checksheets Through ONE

Viewing Your Current and Historical ITSupport Tickets

Voicemail Login Access Issues

What Happens If My Password Has Expired?

What is an Account Lock?

What is my OU account username?

What is my OUID Number?

What is the LastPass Master Password?