Account and Identity Management

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"No tenant-identifying information found in either the request or implied by any provided credentials" Error

About Microsoft 365 licensing at the University of Oklahoma (OU/OUHSC)

Access the Book

Account Expiration Policy

Account Issues

Account Recovery E-Mail

Activating your LastPass Enterprise Account

Activating your LastPass Premium as Perk Account

Adding a Shared Mailbox to iOS and Android Outlook

Adding non-OU Contacts to your OU Skype for Business Account

Adding OU Contacts to your non-OU Skype Account

Adding Sooner Card to your Android Phone

Alumni Email - How to Sign In

Alumni Email FAQ

Alumni Email Password Reset

Alumni/Retiree Email Address

Change Password

Configure Pronouns Option in your Microsoft 365 Profile

Contact Information and the OU Global Address List (GAL)

Creating a Free Zoom Account

Domain Consolidation

Downloading the LastPass Browser Extensions or Apps

Emergency Alert Information

Emergency Contact Information

Enabling the LastPast Extension in a Private/Incognito Browser Window

Exception Accounts

Faculty/Staff OU Address Book Phone Number Update

Forgot Password

Getting Started with Sooner Card in Apple Wallet

How do I access Financial Aid using one.ou.edu?

How do I Access Form 1098-T through one.ou.edu?

How do I access my mail through one.ou.edu?

How Do I Access Sooner Card Information through ONE?

How do I access transcripts through one.ou.edu?

How do I create a strong password?

How do I drop a class in ONE?

How do I enroll using one.ou.edu?

How do I make a payment on one.ou.edu?

How do I make an advising appointment?

How do my parents make payments to my account on one.ou.edu?

How to Access Account Management Through ONE

How to Update Your Microsoft 365 Profile Picture

Identity Verification Requirements

IT System & Service Access

LastPass Account Types

LastPass Premium as Perk Account - How do I reset my LastPass Premium account?

LastPass Premium as Perk Account - Recover Your Lost Master Password for LastPass Premium

LearningSpace System Access (OUHSC/Tulsa System)

Locked Account

Managing Service Account Passwords

Managing your Distribution List (DL) or Security Group at groups.ou.edu

Managing Your Sooner Card in Apple Wallet

Microsoft 365 "You can’t change your password here" Message

Non-Standard Account Action Requests

Organization Account Access and Updates

Organization/Shared Accounts: Setting up a Shared Mailbox

OU Account Management

OU Account Request

OU IT Password Policy Updates

OU IT Services & Software Eligibility

OU New York Times Subscription Update

OUIDPIN Verification

Password Change Known Issues

PeopleSoft Employee Self Service

PeopleSoft Login PingID MFA

PingID FAQ

Post Password Change Actions

Preferred Name Update

Removing the "Allow my organization to manage my device" setting

Services for Former Account Holders

Setting up Single Sign On (SSO) with Concur Mobile App

Shared Account with Password - Account Setup & Support

Shared Accounts

Sooner Card in Apple Wallet is compatible with these devices

Student Directory Holds

Terminated Employee Account Expiration

University of Oklahoma (OU/OUHSC) Account Types and Eligibility

Unresponsive links in ONE

Users Hidden in Global Address List or with Directory Holds Unable to Set Up iCal or Outlook

Using Blackboard eAccounts for iOS

Viewing Degree Checksheets Through ONE

Viewing Your Current and Historical ITSupport Tickets

Voicemail Login Access Issues

What Happens If My Password Has Expired?

What is an Account Lock?

What is an OUNetID?

What is my OUID Number?

What is the LastPass Master Password?