What is WIFI@OU?
- WIFI@OU is the preferred WIFI network for members of the entire OU community.
- It will require you to log in with your OU username (OUNet ID or Health Campus ID username) and password.
- This network requires devices that support WPA2 Enterprise level encryption and 802.11g specification or newer (802.11a/g/n/ac).
Additional WIFI@OU connection instructions by device
How to connect to WIFI@OU from your computer
- “Forget” OUGuest. For instructions on forgetting a wireless network, refer to this article.
- From the desktop, select the WIFI icon. On the drop down menu, select WIFI@OU as the SSID.
- Enter your OU username and password.
- Select Continue when the Verify Certificate prompt appears (see below for further detail).
- Apple's macOS will require you to update the Certificate Trust Settings. Enter your computer’s username and password when prompted. NOTE: This is not your OU Norman / Health Campus username and password, and requires you to have admin privileges on your computer.
- If you have changed your OU Norman / Health Campus password recently and are now having difficulties logging in to WIFI@OU, one possible solution is to forget all OU WIFI networks, then set up the connection once again.
How to connect to WIFI@OU from your phone
- Go to Settings and then WIFI.
- Select WIFI@OU as the network.
- Enter your OU Norman / Health Campus username and password.
- Choose Trust when prompted to verify the Certificate.
Verifying the new certificate
- After entering your OU Norman / Health Campus username and password, you will be prompted to accept a new certificate.
- This is a normal part of the process to log in to WIFI@OU.
- Every device connected to WIFI@OU will receive a prompt to accept a new certificate once per year. This prompt is normal and connectivity will be restored once the certificate is accepted.
Devices that do NOT support WIFI@OU (WPA2-Enterprise) [See Instructions Below]
- Amazon Kindle Wi-Fi and Wi-Fi + 3G
- Amazon Kindle Fire – NOTE: if Android OS has been installed on a Kindle Fire, then it can and should connect to WIFI@OU
- Video game consoles from Microsoft, Sony, and Nintendo
- Apple TV Generations 1-3
- Barnes & Noble Nook v1.5
- Roku HD/XD/XDS Streaming Player
- TiVo Wireless Network Adapter
- Chromecast
- Most digital picture frames (Aura picture frames must connect to WIFI@OU)
- Any WIFI Thermostat
- Google Home
- Amazon Echo
- All smart TVs
My device doesn’t support WPA2-Enterprise! Now what?
Norman Campus
- If the device you wish to connect to a network does not support WIFI@OU, you will need to connect it to AccessOU.
- Please note: If you are trying to connect a smart device such as Google Home, it will need to connect to AccessOU, while your smart phone connects to WIFI@OU. The two devices should still be able to interact.
- For more information about AccessOU, including how to connect, see this article.
- Apple TV Gen 4-5 will use WIFI@OU, but requires additional steps. Please see this article.
- OU IT cannot guarantee that all smart devices will properly connect to either the university's AccessOU network or WIFI@OU network. Hatch devices and several Nintendo devices (Wii U, Wii, DS, DSi, and 3DS) will not be able to connect to any wireless network at OU, including AccessOU.
Oklahoma City or Tulsa Campus
- If the device you wish to connect to a network does not support WIFI@OU, you will need to connect it to OUGUEST.
Trust Prompt for Access.ou.edu Certificate
Please note that Apple devices will need to click “Trust” on the access.ou.edu Certificate – similar to when the device was first connected to WIFI@OU.
Windows devices that are currently connected to WIFI@OU, or have been in the past, will receive a prompt asking if they would like to “Continue connecting?” – you will need to select “Connect”.
Troubleshooting and Support
For additional assistance on the Norman and Health Campuses please call 405-325-HELP (4357), Tulsa campus users please call 918-660-3550. For in person assistance, please visit one of our Service Centers. You may also submit your help request online for Norman/Health Campus and Tulsa Campus.