Device Management and Support

Articles (65)

Audio Video - Classroom Technology Training

Automatically join a network on MacOS Mojave

Back up your Hard Drive – PC

Checking the Status of your Marketplace Dell Order

Classroom Technology Guide

Clear Cookies and Cache

Computer Standardization FAQs

Computer Standardization Program and Policy

Connect Echo or Echo Dot to AccessOU

Critical Printer Update – Windows Only

Dell Monitor Warranty Repair Instructions

Desktop (Dell/Apple) Standards

Display and Accessory Standards

Encrypting Your Personal Computer’s Hard Drive

Finding a MAC Address

Finding Serial Numbers – Mac

Finding Serial Numbers – PC

Firefox & SSL-Enabled OU Sites

First Time Setup with Jamf Connect

Flushing DNS Cache

GlobalProtect VPN – Mac Client Install

GlobalProtect VPN – Windows Client Install

Hardware Support on Campus

Host Vulnerability Scanning

How do I order a Standard Computer?

How to Delete a Certificate

How to Open a Private or InCognito Browser Window

How to track your Apple order

How to Update Your Mac on a University-Managed System

Java Browser Support Ending and Conflicts With OU Websites

Laptop (Dell & Apple) Standards

LinkedIn Learning Support

Mac Boot Camp Setup

Mapping Network Drives

Microsoft License Transition

Microsoft Surface Repair

Non-Standard Computer Purchase

OU IT Service Center Locations and Hours

Print BitLocker Recovery Key

Print to PDF

Printer Standardization Program

Replacing Dell Encryption with Endpoint Protector on University Owned Windows Computers

Residence Halls – Cox Television

Safari 12/Mac INB Access

Save BitLocker Recovery Key to USB

Save Your Bitlocker Recovery Key to Your Microsoft Account

Service Desk Contact Information

Software Center

Standard Computer Historical Data

Standard Computer Warehouse Order Form Rules

Summary Article on How to Order A New Standard Computer

University Audio/Video Design Consultation

Updating your Android Device

Websites Not Loading Correctly in Internet Explorer

What is BitLocker

WiFi Troubleshooting

Windows 10 – DVD Playback Unavailable By Default

Windows 10 – Edge Browser Compatibility with Kaltura

Windows 10 – Going Back to Earlier Versions of Windows

Windows 10 – How Do I Access Windows Update?

Windows 10 – Specifications and System Requirements

Windows 10 – Virtual Desktops

Windows 10 Education Version

Windows Data Access and Recovery

Windows Enterprise and Education License Activation Script