I’m New to OUHSC

Welcome to the University of Oklahoma!

This article contains information applicable to all new OUHSC account holders (e.g., students, faculty, staff, and affiliates).

What is on this page?

• Activate and Setup Your Account
• Getting Started Resources
• Student and Faculty Resources 
• Additional Resources, Tools, and Trainings

Overview

Please review the following information as it contains important information to activate your account and access university provided resources.

Activate and Setup Your Account

In order to access your account and resources, users need to activate their account and then enroll in PingID.

1. Activate Account
   • After receiving your OUHSC ID and Password you must activate your account and set a new password. After verifying your credentials you will be asked to enter a recovery email address, this must not be another OU or OUHSC email address, before setting your new password. 
   • You must activate your account before enrolling in PingID.
2. Enroll in PingID
   • PingID is the exclusive Multi-Factor Authentication (MFA) method for the OUHSC campus. Every user - faculty, staff, student, and affiliate - is required to utilize PingID to manage their HSC account. In addition to account management, PingID is required to access system level services including VPN, VDI, and People Soft-Self Service. Please note, these are not the only systems behind PingID as OU IT, in coordination with the University, reserves the right to add PingID to additional applications. More information about PingID can be found our PingID FAQ page. 
   • Note: OU IT recommends registering several different methods of authentication, such as installing the app on both a mobile device and registering a phone number to receive passcodes via call or text (SMS). 

Getting Started Resources

The university provides a variety of resources for users. Due to licensing costs, not all users receive the same offerings/options. More information is provided in the University of Oklahoma (OU/OUHSC) Account Types and Eligibility article. Note: Individuals who are using university owned devices may need to contact their on-site support for assistance installing applications.

• Email - OUHSC email is in the cloud! To access your OUHSC email, please go to https://outlook.office.com and login with your HSC email address. Your HSC email address typically looks like this: firstname-lastname@ouhsc.edu. After you enter that email address, you can enter your HSC account password and follow the prompts. Please note that if you already have an Outlook account, you’ll need to either use a different browser or open an Incognito or Private window.
  • See Microsoft M365 Mail Instructions for more information about accessing university email.
• Microsoft 365 - The university provides students and benefits eligible employees the ability to download and access the Microsoft 365 Office Suite of products (e.g. Word, Excel, PowerPoint, and Outlook).  All users are also entitled to access the Microsoft 365 Online Applications at https://portal.office.com.
  • See Installing the Office Suite for Microsoft 365 - For Windows
  • See Installing the Office Suite for Microsoft 365 - For Mac
• Wireless Access (WIFI@OU) - See Connecting to WIFI@OU for information about how to connect your devices to the university's wireless network. Note: On-site support will be responsible for setting up and configuring network access for university owned machines.
• Virtual Desktop (VDI) - OU IT provides authorized users with secure and encrypted access to OUHSC network services via VDI. 
  • MyDesk (VD) Faculty/Staff Solution: View the client instructions or browser instructions for more information.
  • MyDesk (VDI) Student Solution: View the client instructions or browser instructions for more information.

Student and Faculty Resources

The university provides a number of resources and requirements specific to our student and faculty members.

• OUHSC Student Device Encryption - OU policy requires that all laptops used for University business – which includes checking OU email -- must be encrypted, regardless of who owns the laptop or what operating system is installed. Health Sciences program students must encrypt their laptop computers and maintain the encryption status while enrolled as Health Sciences students.  Failure to comply with this policy will delay a student’s participation in academic and clinical training. Visit https://ou.edu/ouit/studentencryption to begin the self-service encryption process.
• OUHSC Student Computer Hardware and Software Requirements - Please visit the OUHSC Student Computer Hardware and Software Requirements page (https://ou.edu/ouit/hscstudevice) to see the OUHSC student computer hardware and software requirements. The requirements are provided by OU IT in collaboration with OUHSC Student Affairs and the OUHSC Student Experience Committee.
• Canvas (LMS) - Canvas (https://canvas.ou.edu) is the official Learning Management System (LMS) for teaching and learning. Access to Canvas is provided with your university credentials.
• WEPA (Printing) - OU IT offers campus-wide cloud printing services to students, faculty, staff, and visitors. This service allows users to print to the cloud and pick up documents at any conveniently located wēpa kiosk. 
• Respondus LockDown Browser - LockDown browser (LDB) is a secure browser for taking online exams and quizzes within your Canvas course(s). It is not required for all quizzes, only those where the instructor specifically requires its use. To install LockDown Browser click here (link.ou.edu/respondus).

Additional Resources, Tools, and Training

The university provides additional resources and tools based on role and function. For a more complete list of software, please visit the IT Software Catalog.

• ECS (Emergency Alert Information) - In certain developing emergency situations the University will deliver updates through text messaging, social media, and the OU home page (http://www.ou.edu). It is important to have an updated text messaging number on file to ensure that you receive these updates. 
• Zoom - Zoom is a communications software that combines video conferencing, online meetings, chat and mobile collaboration.  You can access your account by going to Oklahoma.zoom.us and signing in with your university credentials.
• *KnowBe4 - The OU IT Cybersecurity Training, Education, & Awareness (TEA) program is available for all OU employees and students. TEA engages users to focus attention on security best practices and to help end users understand human hacking, security risks, policies, compliance, mitigation strategies, and data protection. Additional information on the Human Firewall Program can be found here.
• *OnPoint - As part of University policy, all faculty, staff and students will be assigned required safety and security training that they must complete. 

*Users will receive an email for KnowBe4 and OnPoint to notify them of available trainings.