Connecting to WIFI@OU

What is WIFI@OU? 

  • WIFI@OU is the preferred WIFI network for members of the entire OU community.
  • It will require you to log in with your HSC username and password.
  • This network requires devices that support WPA2 Enterprise level encryption and 802.11g specification or newer (802.11a/g/n/ac).

Additional WIFI@OU connection instructions by device

How to connect to WIFI@OU from your computer

  • “Forget” OUGuest. For instructions on forgetting a wireless network, refer to this article.
  • From the desktop, select the WIFI icon. On the drop down menu, select WIFI@OU as the SSID.
  • Enter your HSC username and password.
  • Select Continue when the Verify Certificate prompt appears (see below for further detail).
  • Apple's macOS will require you to update the Certificate Trust Settings. Enter your computer’s username and password when prompted. NOTE: This is not your HSC username and password, and requires you to have admin privileges on your computer.
  • If you have changed your HSC username password recently and are now having difficulties logging in to WIFI@OU, one possible solution is to forget all OU WIFI networks.

How to connect to WIFI@OU from your phone

  • Go to Settings and then WIFI.
  • Select WIFI@OU as the network.
  • Enter your HSC username and password.
  • Choose Trust when prompted to verify the Certificate.

Verifying the new certificate​

  • After entering your HSC username and password, you will be prompted to accept a new certificate.
  • This is a normal part of the process to log in to WIFI@OU.
  • Every device connected to WIFI@OU will receive a prompt to accept a new certificate once per year. This prompt is normal and connectivity will be restored once the certificate is accepted. 

Devices that do NOT support WIFI@OU (WPA2-Enterprise) [See Instructions Below]

  • Amazon Kindle Wi-Fi and Wi-Fi + 3G
  • Amazon Kindle Fire – NOTE: if Android OS has been installed on a Kindle Fire, then it can and should connect to WIFI@OU
  • Video game consoles from Microsoft, Sony, and Nintendo
  • Apple TV Generations 1-3
  • Barnes & Noble Nook v1.5
  • Roku HD/XD/XDS Streaming Player
  • TiVo Wireless Network Adapter
  • Chromecast
  • Any WIFI Thermostat
  • Google Home
  • Amazon Echo
  • All smart TVs

My device doesn’t support WPA2-Enterprise! Now what?

  • If the device you wish to connect to a network does not support WIFI@OU, you will need to connect it to OUGUEST.

 

Trust Prompt for Access.ou.edu Certificate

Please note that Apple devices will need to click “Trust” on the access.ou.edu Certificate – similar to when the device was first connected to WIFI@OU.

Certificate prompt

Windows devices that are currently connected to WIFI@OU, or have been in the past, will receive a prompt asking if they would like to “Continue connecting?” – you will need to select “Connect”.

Connect prompt

For additional help call 405-325-HELP [4357] or visit the Service Center at the Borden Student Union, room 105. We're open Monday - Friday, from 8am to 5pm.

Details

Article ID: 2901
Created
Wed 8/31/22 1:44 PM
Modified
Fri 3/10/23 9:14 AM