Connecting to WIFI@OU

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What is WIFI@OU? 

  • WIFI@OU is the preferred WIFI network for members of the entire OU community.
  • It will require you to log in with your OU username (OUNet or OUHSC username) and password.
  • This network requires devices that support WPA2 Enterprise level encryption and 802.11g specification or newer (802.11a/g/n/ac).

Additional WIFI@OU connection instructions by device

How to connect to WIFI@OU from your computer

  • “Forget” OUGuest. For instructions on forgetting a wireless network, refer to this article.
  • From the desktop, select the WIFI icon. On the drop down menu, select WIFI@OU as the SSID.
  • Enter your OU username and password.
  • Select Continue when the Verify Certificate prompt appears (see below for further detail).
  • Apple's macOS will require you to update the Certificate Trust Settings. Enter your computer’s username and password when prompted. NOTE: This is not your OU/HSC username and password, and requires you to have admin privileges on your computer.
  • If you have changed your OU/HSC password recently and are now having difficulties logging in to WIFI@OU, one possible solution is to forget all OU WIFI networks, then set up the connection once again.

How to connect to WIFI@OU from your phone

  • Go to Settings and then WIFI.
  • Select WIFI@OU as the network.
  • Enter your OU/HSC username and password.
  • Choose Trust when prompted to verify the Certificate.

Verifying the new certificate‚Äč

  • After entering your OU/HSC username and password, you will be prompted to accept a new certificate.
  • This is a normal part of the process to log in to WIFI@OU.
  • Every device connected to WIFI@OU will receive a prompt to accept a new certificate once per year. This prompt is normal and connectivity will be restored once the certificate is accepted. 

PLEASE NOTE: There is a known issue connecting to WIFI@OU on Windows 7/8/8.1. For further instructions on how to connect with those versions of Windows, click HERE.

Devices that do NOT support WIFI@OU (WPA2-Enterprise) [See Instructions Below]

  • Amazon Kindle Wi-Fi and Wi-Fi + 3G
  • Amazon Kindle Fire – NOTE: if Android OS has been installed on a Kindle Fire, then it can and should connect to WIFI@OU
  • Video game consoles from Microsoft, Sony, and Nintendo
  • Apple TV Generations 1-3
  • Barnes & Noble Nook v1.5
  • Roku HD/XD/XDS Streaming Player
  • TiVo Wireless Network Adapter
  • Chromecast
  • Any WIFI Thermostat
  • Google Home
  • Amazon Echo
  • All smart TVs

 

My device doesn’t support WPA2-Enterprise! Now what?

Norman Campus

  • If the device you wish to connect to a network does not support WIFI@OU, you will need to connect it to AccessOU.
  • Please note: If you are trying to connect a smart device such as Google Home, it will need to connect to AccessOU, while your smart phone connects to WIFI@OU. The two devices should still be able to interact.
  • For more information about AccessOU, including how to connect, see this article.
  • Nintendo Wii U, Nintendo Wii, Nintendo DS, Nintendo DSi and Nintendo 3DS will not be able to connect to any wireless network at OU, including AccessOU.
  • Apple TV Gen 4-5 will use WIFI@OU, but requires additional steps. Please see this article.

Oklahoma City Campus

  • If the device you wish to connect to a network does not support WIFI@OU, you will need to connect it to OUGUEST.

 

Trust Prompt for Access.ou.edu Certificate

Please note that Apple devices will need to click “Trust” on the access.ou.edu Certificate – similar to when the device was first connected to WIFI@OU.

Certificate prompt

Windows devices that are currently connected to WIFI@OU, or have been in the past, will receive a prompt asking if they would like to “Continue connecting?” – you will need to select “Connect”.

Connect prompt

 

For additional help call 405-325-HELP (4357) or visit one of our Service Centers

 

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Article ID: 95
Created
Thu 9/3/20 1:28 PM
Modified
Fri 5/10/24 4:38 PM