Go into the devices WIFI settings and select WIFI@OU.
Make sure the settings match the screenshot below and then enter your OUNet ID and password under Identity and Password. Leave the anonymous identity field blank.
Note: Chromebooks require this information as well.
Device-specific notes:
HUAWEI
- Put the OUNetID in all caps under Identity.
- Put the OUNetID in all caps under Anonymous Identity.
Chromebook
- You may need to try connecting multiple times and/or exiting the setup and trying again.