How to Open a Support Ticket with Zoom's "Submit a Request"
Get help with video conferencing and remote meetings from scheduling and joining a meeting to troubleshooting technical issues, like error codes and meeting launch failures
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Sign In to the Zoom Support web page.
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Click the following link Submit a Request.
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Request type will be Technical Support.
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Skip the Sub Account ID field.
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Select your Priority (I typically select Normal).
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Fill in the reason for your request in the Subject field.
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Fill in a description of your issue in the Description field.
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Select the Zoom product that is having the issue in the Product field.
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Select a more focused area in the Area field to which the issue is occurring.
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Include any attachments or screen shots by selecting Add Attachments.
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Click the Submit button.
Note: Your will receive an email from Zoom Video Communications acknowledging the submission of your ticket. This email will also provide you a ticket number for reference.