Device Management and Support

Articles (40)

Application Updates for Enterprise Managed Windows Endpoints

Clearing Cookies & Cache for all Internet Browsers

Computer Standardization FAQs

Computer Standardization Program and Policy

Dell Monitor Warranty Repair Instructions

Desktop (Dell/Apple) Standards

Display and Accessory Standards

First Time Setup with Jamf Connect

GlobalProtect VPN – Android Install

GlobalProtect VPN – iOS Install

Health Campus Student Computer Hardware and Software Requirements

Health Campus User on a Mac sees old college email account trying to access Health Campus email

How do I order a Standard Computer?

How to determine the model number of a USB "flash" drive [Windows]

How to determine your device serial number

How to determine your Windows operating system version

How to install Windows 10/11 Updates after they continue to fail

How to locate your Computer Name and Serial Number using KeyAccess [aka Sassafras]

How to Open a Private or InCognito Browser Window

How to track your Apple order

How to Update Your Mac on a University-Managed System

Install GlobalProtect on macOS

Install GlobalProtect on Windows

Jamf Self Service+ for Macs

Laptop (Dell & Apple) Standards

Non-Standard Computer Purchase

OU IT Service Center Locations and Hours

OUHSC Email Transition - Post Transition FAQ

Printer Standardization Program

Replacing Dell Encryption with Endpoint Protector on University Owned Windows Computers

Software Center

Standard Computer Warehouse Order Form Rules

Student Windows 11 Home to Windows 11 Education Upgrade

Summary Article on How to Order A New Standard Computer

Updated Decryption Process for Student Devices (Old System)

What is BitLocker

Windows 11 Upgrade Instructions

Windows Updates

Windows Updates for Enterprise Managed Endpoints

Knowledge base on how Windows Updates are performed on Faculty and Staffs' managed computers.

Xerox Printers