Account and Identity Management

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Articles (37)

"No tenant-identifying information found in either the request or implied by any provided credentials" Error

Activating your LastPass Enterprise Account

Activating your LastPass Premium as Perk Account

Alumni Email FAQ

Alumni/Retiree Email Address

Change Password

Changing Privileged Admin Password

Configure Pronouns Option in your Microsoft 365 Profile

Domain Consolidation

Downloading the LastPass Browser Extensions or Apps

Exception Accounts

How to Update Your Microsoft 365 Profile Picture

Identity Verification Requirements

LastPass Account Types

LastPass Premium as Perk Account - How do I reset my LastPass Premium account?

LastPass Premium as Perk Account - Recover Your Lost Master Password for LastPass Premium

Locked Account

Managing Service Account Passwords

Med Management (EPCS Gold) - How to add/replace a soft-token

Soft-token replacement following device upgrade

Med Management (EPCS Gold) - How to reset your passphrase

Instructions to reset your passphrase for EPCS

New Employee IT Checklist for Managers/Payroll Coordinators

OneNote Reconnection Steps Post Email Transition

OUHSC Business Services that require HSCACCESS

OUHSC Email Transition

OUHSC Email Transition Example Communication

OUIDPIN Verification

Preferred Name Update

Shared Account with Password - Account Setup & Support

Shared Accounts

University Access to Epic - Epic Access Partner Data (Read-Only)

University Access to Epic - OU Health Data (Read-Only)

University of Oklahoma (OU/OUHSC) Account Types and Eligibility

Viewing Your Current and Historical ITSupport Tickets

What Happens If My Password Has Expired?

What is an Account Lock?

What is an OUNetID?

What is the LastPass Master Password?