How to set automatic replies on a Shared Mailbox

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One can set automatic replies on their Shared Mailbox through the Outlook Web Access interface.

  1. To begin, log in to your shared mailbox by first going to outlook.office.com and logging in with your OU/OUHSC username and password.
  2. Next click your profile icon in the upper right corner and select "Open another mailbox" from the drop menu.
  3. Enter the full email address of your shared mailbox and then click Open. (ex. soonerstudentscholarships@ou.edu)
  4. Click the Settings gear icon in the upper right, then select Account and then Automatic replies.
  5. Now click the "Turn on automatic replies" option. Outlook Web Access Settings with Automatic Replies selected
  6. Now enter your message and select any special time restrictions.

When you wish to turn off automatic replies, follow the above process again and then click the selector to turn them off.

Details

Details

Article ID: 2964
Created
Fri 4/7/23 5:36 PM
Modified
Wed 9/24/25 5:24 PM