Adding a Shared Mailbox to the Outlook Desktop Client – Mac

If you would like to add your Shared Mailbox to your Outlook Desktop Client for Mac, please follow these steps:

Adding a Shared Mailbox

  1. While in Outlook, click on "Tools", then "Accounts".Picture of Tools menu tab
  2. Click the Advanced button.
  3. Click on the Delegates tab.
  4. Click the plus [+] button under People I am a delegate for. 
  5. Type in the name of the shared mailbox to add it.  Click OK when done. Click the red circle in the upper left to close the remaining Account windows that are open.
  6. Your mailbox should now be added.

If you wish to configure an Automatic Reply for your Shared Mailbox, please see this article.


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Article ID: 237
Sun 9/6/20 2:39 PM
Mon 4/10/23 8:56 AM