Computer Lab Assistance Request

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Learning Spaces Technology Support provides a variety of collaborative and traditional computer lab environments to further enhance the campus experience for students, faculty, and staff. With over 500 managed computer workstations and more than 50 WEPA print kiosks across campus, the OU community has multiple options to choose from.

Support services available for lab computers include troubleshooting and resolution, on-site assistance, system monitoring, and maintenance.

Other additional inquiries include new Software Requests for our managed computer lab spaces.


General support is included at no cost in lab spaces that are managed by Learning Spaces.

If printing is required, our WEPA print kiosks allow users to print using a pay-per-print service. Prices are $0.09 per black and white page and $0.35 per colored page. OU IT can work with academic departments to provide additional billing options.


General Support Coverage is available during the following times.

Fall/Spring Semesters:

  • 7:30am – 9pm, Monday – Thursday
  • 7:30am – 7pm, Friday

Summer/Winter Semesters (and some holiday breaks):

  • 7:30am – 6pm, Monday – Thursday
  • 7:30am – 5pm, Friday

Regarding software requests, software that is required for the beginning of the semester must be made available to the IT Learning Spaces team no later than one month (20 business days) prior to the first day of classes for the semester in question.

Any changes to operating system configuration or installation of software packages will occur no later than 4 weeks (20 business days) from receipt of accurate, up-to-date licensing information and necessary software installation files and/or media.


Please see this page for a list of the currently available software made available in our labs.

OU IT Learning spaces Provide an engaging, up to date environment where event participants can interact, connect, collaborate, and use technology to support learning.

All campus technology practice spaces offer access to computer hardware, software, and WEPA kiosks. Several spaces offer display and audio / video capabilities.

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Service ID: 96
Fri 6/19/20 9:38 AM
Wed 5/15/24 9:35 AM