Overview
OU IT provides the infrastructure and hardware for all phones and cabling to meet the telecommunications needs of campus staff and faculty. We offer a variety of services to fit many needs and integrate seamlessly into each department’s vision and strategy.
Orders for new service or changes will be sent to an IT Services employee and reviewed for completeness, then sent to technicians that will complete the work in order of receipt. Completion takes roughly two business weeks under a nominal workload, though completion times for projects such as new buildings, renovations, departmental moves, etc. may vary.
Campus telephony is done mainly through Ethernet lines. While some analog and digital lines on campus still exist, the campus is making the switch to IP due to the high capacity of service it offers and options it provides. IP phones offer multi-line support, PC pass-through, more memory, and active screens with paging for standard options. If a user still needs an older analog line, both phone and fax options are still available. Note that every phone will have its own unique, direct phone number.
Billing for phones is done on a monthly basis by charging a chart field. If you have a question about pricing or billing for your request, please use our IT Business Office inquiry service.
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