OU IT is pleased to provide warranty hardware service work on all University-owned Apple desktops and laptops, along with all Dell desktop and laptops. We can also attempt to provide hardware service work on out-of-warranty systems. Please see this page more additional information.
If you are in need of support for your university owned device, please feel free to submit a request through our IT Service Catalog here so that we can set up an appointment at one of our Service Centers. Alternately you may call us at 325-HELP(4357) to begin this process or if you have any additional questions.
Please note that OU IT asks that users speak with their onsite IT to arrange for any needed data backup before any work can begin. In many newer machines, any hardware or device work necessitates a device wipe or reset back to factory settings, which will result in a loss of data. So a backup will need to be made by the user ahead of any needed work if they wish to preserve their files.
Click Here for our Service Centers hours and locations.