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Account and Identity Management
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Norman
HOW DO I SETUP MY OU ACCOUNT?
Check out this article about
setting up your account
.
HOW DO I SETUP MY OU EMAIL ACCOUNT?
Check out this article about
accessing your OU e-mail account
To access you OU email and Microsoft 365, you will also need to
set up PingID
.
HOW DO I CONNECT TO OU’S NETWORK?
Take a look through our article on connecting to
OU’s network
.
SHOULD I CONNECT TO WIFI@OU OR OUGUEST?
Students should connect to WIFI@OU, NOT OUGuest. For security reasons, some of OU IT’s services are not available via OUGuest.
WHY ISN’T MY WIRELESS PRINTER WORKING WITH MY COMPUTER?
Due to OU’s firewall settings, wireless printers will not work in student housing. Students should use a wired connection for any personal printers they bring to campus.
SHOULD I USE A PERSONAL ROUTER?
No, routers are not currently supported by OU’s wireless network and will cause network disruptions.
MY COMPUTER IS BROKEN, IS THERE A PLACE ON CAMPUS WHERE I CAN GET IT FIXED?
Yes, OU IT has
several service centers
on campus.
WHERE IS THE NEAREST 24-HOUR COMPUTER LAB?
The labs that are located in Walker Tower Rm. 118 and in the Oklahoma Memorial Union Rm. 207 are available for use 24/7 and are accessible by using your Sooner Card (Student ID) at the door. We also have
many other lab locations
.
HOW DO I CHECK MY PRINTING BALANCE AND VERIFY MY PRINT CHARGES?
Visit
http://printcharges.ou.edu
, and log in using your OUNetID and password. Click
Transaction History
on the right to view further details – you can use the
Show Filter
option to expand the date range.
Click here
to find further information on print charges. Please note that the Print Charges website is only accessible while on the OU network on the Norman campus.
WHY ISN’T MY APPLE AIRPLAY OR ROKU CONNECTING TO WIFI@OU?
At the present time, WIFI@OU does not support multicast networking in some locations.
Click here
for additional information.
WHY ISN’T MY WII, PS3 OR ECHO DOT CONNECTING TO WIFI@OU?
Legacy devices such as older Wiis and PS3s, and Echo Dots will not be able to connect to WIFI@ou because they don’t meet its encryption standard. They can connect to
AccessOU
. If an active wired network connection is present at the student’s on campus residence, the user should attempt to connect their device via this wired connection with an Ethernet cable.
WHAT IS CANVAS?
The University of Oklahoma has adopted Canvas as our campus-wide learning management system. To learn more, check out
canvas.ou.edu
and see related
AskIT FAQs
.
I’M LOST! WHERE IS THE BUILDING FOR MY CLASS?
An interactive map of OU buildings is available at
http://ou.edu/map
. It allows you to search for buildings by name. Just click on the correct result, and you will be provided with the location and other details!
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Check out this article I found in the Norman - Client Portal knowledge base.<br /><br /><a href="https://itsupport.ou.edu/TDClient/35/Norman/KB/ArticleDet?ID=480&SIDs=597">https://itsupport.ou.edu/TDClient/35/Norman/KB/ArticleDet?ID=480&SIDs=597</a><br /><br />New Student FAQs