Device Management and Support

Articles (57)

Audio Video - Classroom Technology Training

Automatically join a network on MacOS Mojave

Back up your Hard Drive – PC

Changing your Computer Name

Checking the Status of your Marketplace Dell Order

Cisco AnyConnect VPN for Android Devices

Classroom Technology Guide

Clear Cookies and Cache

Computer Standardization FAQs

Computer Standardization Program and Policy

Connect Echo or Echo Dot to AccessOU

Critical Printer Update – Windows Only

Desktop (Dell/Apple) Standards

Display and Accessory Standards

Encrypting Your Personal Computer’s Hard Drive

Finding a MAC Address

Finding Serial Numbers – Mac

Finding Serial Numbers – PC

Firefox & SSL-Enabled OU Sites

Flushing DNS Cache

GlobalProtect VPN – Mac Client Install

GlobalProtect VPN – Windows Client Install

Hardware Support on Campus

Host Vulnerability Scanning

How do I order a Standard Computer?

How to Delete a Certificate

How to track your Apple order

Java Browser Support Ending and Conflicts With OU Websites

Laptop (Dell & Apple) Standards

LinkedIn Learning Support

Mac Boot Camp Setup

Mapping Network Drives

Microsoft Surface Repair

Non-Standard Computer Purchase

OU IT Service Center Locations and Hours

OU VPN Setup for iOS Devices

Print to PDF

Printer Standardization Program

Replacing Dell Encryption with Endpoint Protector on University Owned Windows Computers

This article goes over the process for Faculty/Staff with university-managed windows computers to have their removable media encryption application replaced with Endpoint Protector.

Residence Halls – Cox Television

Safari 12/Mac INB Access

Standard Computer Historical Data

Standard Computer Price List

Standard Computer Warehouse Order Form Rules

Summary Article on How to Order A New Standard Computer

University Audio/Video Design Consultation

Updating your Android Device

Websites Not Loading Correctly in Internet Explorer

WiFi Troubleshooting

Windows 10 – DVD Playback Unavailable By Default

Windows 10 – Edge Browser Compatibility with Kaltura

Windows 10 – Going Back to Earlier Versions of Windows

Windows 10 – How Do I Access Windows Update?

Windows 10 – Specifications and System Requirements

Windows 10 – Virtual Desktops

Windows 10 Education Version

Windows Enterprise and Education License Activation Script