Enabling, Disabling, Accessing or Editing Zoom Audio Transcription for Cloud Recordings

Audio transcription automatically transcribes the audio of a meeting or webinar that you record to the cloud. After this transcript is processed, it appears as a separate VTT file in the list of recorded meetings. In addition, you have the option to display the transcript text within the video itself, similar to a closed caption display.

The transcript is divided into sections, each with a timestamp that shows how far into the recording that portion of the text was recorded. You can edit the text to more accurately capture the words, or to add capitalization and punctuation, which are not captured by the transcript. Learn more about using audio transcription.

Transcripts (retained meeting record)

Transcripts are the saved record of meeting content.

• Transcripts aren't enabled by default—a host or admin must explicitly turn them on. Meeting hosts can manage transcript availability during meetings, and participants may be able to request transcript access during a meeting.
• When enabled, transcripts are generated and retained according to the new meeting transcript settings.
• Admins can configure transcripts to always be on for all meetings in their organization.

How to Enable Audio Transcripts for Cloud Recordings

To enable the audio transcript feature for your own use:

1. Sign into the Zoom web portal at https://oklahoma.zoom.us/. 
2. In the navigation menu, click Settings.
3. Click the Recording tab.
4. Locate the Cloud recording setting and verify that it's enabled.
   Notes:
   • If the setting is disabled, click the toggle to enable it. If a verification dialog appears, click Enable to verify the change.
   • If the option is grayed out, it has been locked at either the account or group level, and you will need to contact your Zoom administrator.
5. In the Advanced cloud recording settings section, select the check box next to Create audio transcript to enable it, then click Save to confirm the change.
   Note: If you don't see this setting, verify that you meet the requirements for this feature.

How to Access Recording Management

You can view your own recordings on the Recordings & Transcripts page. 

1. Sign into the Zoom web portal at https://oklahoma.zoom.us/. 
2. In the navigation menu, click Recording & Transcripts.
3. Click the Cloud recordings tab.
   You will see a list of your processed cloud recordings.
   Note: Users with scheduling privileges may also access these recordings.
4. Search recordings by meeting ID, topic, or keywords in audio transcripts.
5. (Optional) Click Advanced Search to filter the result with date range or the following parameters:
   • All status
   • Shared
   • On demand
   • Uploaded
6. Click Search, or press Enter on your keyboard.
   A list of matching topics will appear.

How to View or Edit an Audio Transcript

Note: Audio transcripts are saved in VTT format. If you download the VTT file, you can open it with a text editor or word processing application. You can also view or edit transcripts at https://oklahoma.zoom.us/.

1. Sign into the Zoom web portal at https://oklahoma.zoom.us/. 
2. In the navigation menu, click Recordings & Transcripts.
3. Click the Cloud recordings tab.
4. Click the name of the recorded meeting.
   You will see a list of recording files.
5. Click the thumbnail of the recording for which you want to see the transcription.
   Your browser will open a new tab that plays the recording and displays the audio transcript on the right side of the page.
6. Hover over a phrase you want to edit and click the pencil icon .
   Note: If a phrase belongs to an unknown speaker, you can also hover over Unknown Speaker and click the pencil icon  to edit their name.
7. Once you’re done editing a phrase, click the checkbox  to save your changes.
   Note: The updated version of the text is displayed when you play the audio or video file.