Go into the device’s WIFI settings and select WIFI@OU.
![Apple Wifi selection menu Android Wifi selection menu](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=27e5ce1e-23fd-4287-867d-6826d675168d.png)
Make sure the settings match the screenshot below and then enter your username and password under Identity and Password. Leave the anonymous identity field blank.
Note: Chromebooks require this information as well.
![Connection settings Connection settings](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=625b5c0b-d189-4473-98bd-352577e6d8cb.png)
If you have a HUAWEI Android phone that is having difficulty connecting to WIFI@OU, try the following steps:
- Put the username in all caps under Identity
- Put the username in all caps under Anonymous Identity
This has worked previously on a HUAWEI Mate 20 phone.
If you are trying to connect a Chromebook to WIFI@OU, you may need to try connecting multiple times and/or exiting the setup and trying again.