Set Up Office 365 in Outlook Office 365 for Windows

If you are setting up your device or if you have recently changed your password, you may configure your device using the settings below.

Remove your Old OU Account

If you had set up your OU e-mail in the Outlook 2013 in the past, you will need to remove your account first before adding your Office 365 account.

  1. Open Outlook 2013.
  2. Click on the File tab.
  3. Click on the Account Settings button, then select Account Settings.
  4. Your account should now be listed.
  5. Click the account once to select it. If you have one account, it will be selected by default.
  6. Now click the Remove button.
  7. If this process works, you will receive a prompt asking if you want to delete your account. Click the Yes button to remove it.
    • If you receive an error prompt stating “Before deleting the e-mail account containing your personal mail, contacts, and calendar data, you must create a new location for your data”, you will need to perform the following steps.
    • Open Control Panel.
      • If you are in Category view, select User Accounts, then Mail.
      • If you are in Classic view, select Mail.
    • Click the Show Profiles button in the lower right corner of the window.
    • Select the Outlook profile and click the Remove button.
    • Click the OK button and return to step 1 above and attempt to remove your old Exchange account once again.
  8. If you need to add your Office 365 account, proceed to the next section.

Adding your Office 365 Mail Account (Automatic)

The steps below describe how to set up your email account using Outlook 2016 or Outlook 2013 on your PC.

See this article for steps to update your Outlook client.

  1. Open Outlook. When the Auto Account Wizard opens, select Next. On the E-mail Accounts page, select Next.
    • If the Wizard didn’t open or you want to add an additional email account, on the Outlook toolbar select the File tab.
  2. Select Add Account.
  3. On the Auto Account Setup page, enter your name, your OU e-mail address, and OUNet password, and then select Next.
  4. Select Finish.
  5. Your account should now be added.

If the above automatic settings do not work, you may try to manually set your account.

Adding your Office 365 Mail Account (Manual)

  1. Click File.
  2. Click Add Account.
  3. Click Manually configure server settings or additional server types, and then click Next.
  4. Click Microsoft Exchange, and then click Next.
  5. For server, enter:
  6. For the User Name, enter your OU e-mail address.
  7. To use Cached Exchange Mode, check Use Cached Exchange Mode. Cached Exchange Mode allows you to work with items in your Exchange mailbox even when your network connection is slow or unavailable.
  8. Click Check Name to verify the server recognizes your name and your computer is connected to the network. The server and account names you specified should become underlined. If you are prompted for a username and password, enter your OU e-mail address for the username, and your OUNet password for the password.
    • If your name isn’t underlined, contact 325-HELP (4357).
  9. Click Next > Finish.
  10. Your account should now be added.

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Article ID: 238
Sun 9/6/20 2:40 PM
Wed 1/27/21 11:03 AM