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Device Management and Support
Connect Echo or Echo Dot to AccessOU
Connect Echo or Echo Dot to AccessOU
Note: Echo and Echo Dot will not work on WIFI@OU. Users will need to use AccessOU.
REGISTER YOUR ECHO ON ACCESS.OU.EDU
Go to access.ou.edu and log in with your OUNet ID and password
Select Create Device.
Fill in the required fields and select Create.
To find the MAC address of your Amazon, you will need to know the Device Serial Number.
Go to
https://www.amazon.com/clicktochat-alexachatsupport
Using the Device Serial Number, Amazon will be able to tell you the MAC address.
You should receive confirmation that your device was successfully created.
Selecting Manage Devices on the left hand side should bring you to a list of all devices that you have created.
You will also receive an email to the address you registered with another confirmation that your device was registered. This confirmation will come from clearpass@ou.edu
LOG IN TO THE ALEXA APP
Install and open the Amazon Alexa app on your preferred device (mobile or desktop).
Log in with your Amazon account.
Plug your Echo into a power outlet. In about a minute, Echo will tell you that it is ready and the light ring will turn orange. You may need to press and hold the round action button for 15 seconds for it to turn orange. Once it does, hit Continue.
Confirm the light is orange and hit Yes in the app.
If prompted to allow suggested WiFi networks, hit Allow.
When prompted to "Connect to device?" hit Connect.
The app will search for Wifi
Now select the option which states to "Add new Network".
For the Wifi Network Name, enter AccessOU exactly. Please put the A, O and U in uppercase as the SSID is case sensitive. There is no password requirement, so for Security Type, select None.
Press “Connect”. The device will now set up the connection.
If the LED Ring is still showing Orange, the Alexa app will tell you it was unable to connect to WiFi. Unplug the Echo and plug it in again. After rebooting, it should connect to WiFi and the Alexa app will tell you it is ready to use.
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Check out this article I found in the Norman - Client Portal knowledge base.<br /><br /><a href="https://itsupport.ou.edu/TDClient/35/Norman/KB/ArticleDet?ID=99&SIDs=133">https://itsupport.ou.edu/TDClient/35/Norman/KB/ArticleDet?ID=99&SIDs=133</a><br /><br />Connect Echo or Echo Dot to AccessOU