Alerts.ou.edu Subscription

The OU IT Alerts page - alerts.ou.edu - is the Service Status site for the University of Oklahoma. Users may subscribe to receive Email or SMS/Text alerts for notifications posted regarding scheduled or unscheduled service disruptions. Notifications may be customized to user preference.

Index:

• Subscribe
  • Email Option
  • Phone Option
• Unsubscribe or Edit Subscription
  • Email Unsubscribe
  • Phone Unsubscribe
  • Edit Subscription
• Further Assistance

 

To Subscribe:

1. Navigate to https://alerts.ou.edu and choose Subscribe

2. Select the subscription method for receiving alert notifications - Email or Phone (SMS/Text). Note: Users must be team admins to subscribe via Slack or Teams.

 

• Email option: Enter an email address; Accept the terms & services; Choose Next

• Customize notifications:
  • Choose All services to receive notifications for all alerts. Check the box if you wish to receive only the minimum (first & last) notifications for all services. Save.

• Choose Selected services to select notifications for specific services or aggregate by groups of services. Make selections. Check the box if you wish to receive only the minimum (first & last) notifications. Save.

• Subscription successfully saved notification will display.

• You will also receive an email confirmation of your subscription at the email address subscribed.

 

• Phone option: Enter a phone number (NOTE: SMS alerts to international numbers is not available); Accept the terms & services; Choose Next.

 

• Customize notifications:
  • Follow the instructions above for Email option to customize notifications.
  • You will receive an SMS/Text message confirming your subscription.

 

To Unsubscribe or Edit Subscription:

• Email Unsubscribe/Edit: Click on the appropriate link at the bottom of any email notification, including your subscription confirmation email.

 

• Unsubscribe from Email
  • From the Unsubscribe methods page choose Email or Remove all Subscriptions to unsubscribe.

• Subscription successfully removed confirmation notice will appear.

 

• Edit Subscription
  • From the Edit Subscriptions page choose Email to edit your subscription preferences and choose selected services or groups of services for notifications. You may also unsubscribe from the Edit Subscriptions page.

 

• Phone Unsubscribe/Edit by either of these methods:
  • To Unsubscribe, reply to any Text/SMS update with any of the following: STOP, UNSUBSCRIBE, or QUIT.

• To Edit, from the Select your subscription method page, choose Phone to edit your subscription preferences or choose Remove all subscriptions to unsubscribe.

• Your subscription was successfully removed message will appear.

 

For Further Assistance:

If you need further assistance with your subscription to the OU IT Alerts Page, visit itsupport.ou.edu, choose your campus Portal and complete a General IT Support Request. Please include the email address and/or phone number with which you need assistance in your request.

 

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