Marketing Cloud

Marketing Cloud is a marketing platform for automating marketing across email, social media, and SMS. It uses pre-built journeys triggered by information from integrated Salesforce systems in order to personalize messages. Marketing Cloud is supported at the platform level by OU IT, however departments are responsible for developing and managing their own program-specific content.

To learn more about Marketing Cloud, please visit the Marketing Cloud Basics Trailhead. If you are an administrator or developer in an already existing Marketing Cloud Business Unit and you are looking for training, please visit Trailhead. To report an issue or to request more information about using Marketing Cloud, please visit the Service Catalog and create a service request with “Marketing Cloud” as the Org Name.

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Article ID: 2974
Tue 4/18/23 3:04 PM
Tue 4/18/23 3:06 PM

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