Office 365 Online Email Archiving

What is Office 365 online email archiving?

  • Online Archive is a feature for Office 365 enterprise customers who have uncommonly large mailboxes. These customers can use an Online Archive to avoid deleting old mail. A user’s Online Archive acts somewhat like a second account in Outlook with its own folder structure. As a result, it isn’t included in searches performed from the Inbox.
  • If an Online Archive is enabled, administrators and users can set up their mailbox to automatically move old messages to the Online Archive using Archive Policies.

What can I request, specifically?

  • A user can request to have an online archive enabled for their exchange online mailbox. This will add an additional 100GB mailbox to any mailbox. By default, any message that is over 2 years old will be moved to the online archive.
  • This policy can be changed once the archive has been enabled.
  • Please note: once an online archive has been created, the user will need to run a search in the archive to find any messages that have been moved into the archive. The overall Outlook search will not automatically search the archive for messages.

How do I get it?

  • You can find the request form on the OU IT Service Catalog, located here.

Where can I get more details?

  • To find more information about the Online Archive feature, see Microsoft’s documentation here.


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Article ID: 195
Sun 9/6/20 1:50 PM
Fri 9/11/20 1:29 PM