The following instructions are for older volume license installs of Office, seen on OU owned computers. Newer Office 365 installs should authorize as long as the user connects to the OU network, or periodically connects to OU VPN.
With volume license Office for Windows installations, the university software contacts a licensing server in order to validate and open. If a user is on campus, they need to be connected through Ethernet or through OU Wifi. If one is off campus, they will need to connect to the OU VPN. Note that the non-volume license installations of Office which install through a Product Key will not need VPN.
To access VPN, one needs to connect to the GlobalProtect VPN.
If an Office for Windows user is having issues with Office not reaching this server, please try the following (also please ensure your date/time is correctly set):
Windows Volume License Script
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Search for Command Prompt, right-click the application and select Run as administrator.
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Navigate to the Office installation folder using the cd command (Example: cd C:\Program Files\Microsoft Office\Office16). These are the typical folder locations:
- Office 32-bit: C:\Program Files (x86)\Microsoft Office\Office16
- Office 64-bit: C:\Program Files\Microsoft Office\Office16
- Type the following command to point Office to the KMS server and hit Enter to run:
- cscript ospp.vbs /sethst:S2-mslicensing.net.ou.edu
- Type the following command to activate Office and hit Enter to run:
This should point Office to the correct licensing server. If there are still issues present, please submit a College and Departmental Device Support request.