Install GlobalProtect on macOS

To install the GlobalProtect VPN client on macOS first open a web browser and then go to the following URL --

OUHSC Remote Access webpage with download options listed

 

If your browser requests permission to download the file, please allow it.

Do you want to allow downloads alert prompt

Locate the GlobalProtect.pkg file in the Finder window and double click on it to start the installation. If any popup windows request permission to open the file, please allow this.

MacOS Downloads folder with file downloaded

The installer should start, please click on Continue.

Install GlobalProtect Introduction screen

Choose the drive to install the application on and then click on Continue.

Install GlobalProtect Destination select screen

Verify that the checkmark is in the box beside GlobalProtect and then click on Continue.

Install GlobalProtect Installation screen with options selected

Click on Install to start the installation process.

Install GlobalProtect Installation screen with Change Install Location button

If the installation requests credentials to continue, please provide the information for a local Administrator account and then click on Install Software.

Admin credentials prompt in MacOS

If the installation completes successfully you will see this screen. Please click on Close.

Installation with successful screen

The GlobalProtect globe icon should now be in the menu bar.

Menu bar with GlobalProtect Connection icon listed

If the menu below isn't already open, click on the globe. Enter connect2.ouhsc.edu in the portal address text box and click on Connect.

GlobalProtect app with portal address of connect2.ouhsc.edu.entered

Enter your AD username and password then click on Sign In. You should just enter your AD username, you do not need to preface it with OUHSC\ for the system to recognize it. You will need to be enrolled in PingID and have the PingID app installed on a device that can receive PingID notifications before you will be able to log in.

Sign In page for app with username and password fields

You should see the following while the client is attempting to connect and while it is waiting for the PingID push notification to be acknowledged and accepted.

GlobalProtect app with Connecting progress alert

If your connection is successful then you should see the following. If you do not, then please contact the ServiceDesk for assistance.

GlobalProtect with Connected success message

Installation and configuration of the GlobalProtect VPN client should now be complete.