Install GlobalProtect on Windows

To install the GlobalProtect VPN client on Windows first open a web browser and then go to the following URL:






Log into the website using your AD Credentials. The username is just your AD username, you do not need to put OUHSC\ in front of it.














Click on the Download Windows 32/64 bit GlobalProtect agent link depending on the version of your OS.


















If your browser asks to save the file, please do so.



After the file downloads click on Open Folder.



Double click on the GlobalProtect installer that you downloaded.










The Installer should start, click on Next.
















Choose the drive to install the application on and then click on Continue.
















Confirm the installation by clicking Next.
















If the installer asks for an admin user and password please supply them and click Yes.





















If the installation was successful you should see the following screen. Click Close.
















The GlobalProtect connection interface should appear. If it doesn't click on the Globe in your system tray.



















Enter in the Portal Address text box and then click on Connect.


















Enter your AD Username and password on the Sign in page. You do not need to put OUHSC\ in front of your username. You will need to be registered in PingID and have a device that is capable of accepting push authentication notifications. Click Sign in.


















While the client is attempting to authenticate and is waiting on a response from the PingID authentication request, it may show a screen like this.















Once authentication is successful you will be connected.

















Installation and configuration of the GlobalProtect VPN client should now be complete.


Article ID: 2248
Wed 5/5/21 2:08 PM
Wed 6/8/22 9:41 AM