Health Campus - Student TeamDynamix Removal

The Sassafras/KeyAccess client is now TeamDynamix. Users may notice some changes as computers connect to the client and the software is updated on their computer. 

The TeamDynamix client logo may show in the system tray/task bar, applications list, and activity/process monitor of computers. The software performs the same functions as Sassafras/KeyAccess but is now branded as TeamDynamix 

TeamDynamix App System Icon

Mac users may need to click “OK” to allow TeamDynamix to load new system extensions.

System Extension Blocked message in MacOS

 

Removal

This article is intended for OUHSC students and graduates who have completed all of their programs and are no longer enrolled in a Health Campus program.

Remember: OU policy requires device encryption on laptop computers that may store sensitive or confidential information (e.g., SSN and financial information, patient information). For laptops used by OU Health Campus Students, the presumption is that the device may be used for this purpose; therefore, OU policy requires all student devices have the built-in encryption always turned on while you are a Health Campus Student.

MacOS TeamDynamix Uninstall Steps

  1. Go to 'System Preferences'
  2. Locate 'TeamDynamix'
  3. Right-click and remove it from the Preference Pane
  4. Go to 'Macintosh HD' then 'library folder'
  5. Locate the 'TeamDynamix' folder and delete the folder
  6. Search for and turn off "FileVault"

 

Windows TeamDynamix Uninstall Steps

  1. Search for 'programs'
  2. Select 'Add or Remove Programs'
  3. Select 'TeamDynamix'
  4. Click Uninstall
  5. After uninstalling, search for and turn off "Bitlocker"
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