Saving Your Encryption Certification as a PDF for Document Upload Verification

On this page:

• Overview
• Certificate Generation from Windows
• Certificate Generation from Mac
• How do I Find my Certification?

Upload your "Student Encryption Certification" to Complio to complete the OUHSC Student Encryption and Compliance process.

Shortly after submitting the Student Encryption Certification Form you will receive a "Student Encryption Certification" email (see example image) from servicedesk@ou.edu. Use the provided instructions to save the email as a PDF and then upload to Complio. Complio is an online system that the University of Oklahoma Health Sciences Center uses to track and manage certification requirements among different HSC programs at all campus sites.

OU policy requires device encryption on laptop computers that may store sensitive or confidential information (e.g., SSN and financial information, patient information). For laptops used by OU Health Sciences Center, the presumption is that the device may be used for this purpose and therefore must be encrypted. Students should backup and encrypt laptops. As part of this process, users will need to follow the encryption and registration steps outlined here.

Example Email: 

Saving Your Document as a PDF

To save your document as a PDF, open your OU email in Outlook or Outlook Web Access.

Outlook for Windows

1. Open Outlook for Windows
2. When you have located your certification email, double click it to open it in a new window.
3. Now click the File tab on the email window.
4. In the left menu, click Save as Adobe PDF.
5. Leave the file name the same, and select the folder to where you wish to save.
6. You may now navigate to https://ouhsc.complio.com/, sign in and then upload your newly created PDF.

Option 2: Alternately you may be able to locate your Certification email, right click it and select Convert to Adobe PDF.

Windows Print to PDF - For Outlook or Outlook Web Access

1. For this method, select the Certification Email.
   1. In the Outlook App, double click to open in a new window. Now click File, then Print.
   2. In Outlook Web Access, have the email open and click the Printer option in the upper right corner, then click Print again.
2. With the Windows Printer window now open, for the Printer, select Adobe PDF for Outlook, or Microsoft Print to PDF in OWA.
3. Now click the Print button. You should now be asked what you wish to name the file and where you wish to save. Now save the file.
4. You may now navigate to https://ouhsc.complio.com/, sign in and then upload your newly created PDF.

Outlook for Mac

1. Open Outlook for MacOS.
2. When you have located your certification email, click to select it.
3. Right-click on the selected email and choose the Print option.
4. Select PDF and then choose the Save as PDF option.
5. You should now be asked what you wish to name the file and where you wish to save. Now save the file.
6. You may now navigate to https://ouhsc.complio.com/, sign in and then upload your newly created PDF.

Outlook Web Access on Mac

1. For this method, select the Certification Email.
2. In Outlook Web Access, have the email open and click the Printer option in the upper right corner, then click Print again.
3. Select PDF and then choose the Save as PDF option.
4. You should now be asked what you wish to name the file and where you wish to save. Now save the file.
5. You may now navigate to https://ouhsc.complio.com/, sign in and then upload your newly created PDF.

What happens if I can't find the Student Certification email?

If you are unable to locate the Student Certification email from OU IT please do the following:

1. Open your browser, go to itsupport.ou.edu, and log in with your OUHSC credentials.
2. Click "Services"
3. Click "Ticket Requests"
4. Click the drop down box next to Status Class and click "[Select all]"
5. Click "Search"

Your request should be shown with a title of "Student Encryption Certification Form"