MyDesk (VDI) Norman Work From Home Solution – Browser Access

Unsure on which Work From Home product to choose? Use this guide to help decide.

In an effort to maintain productivity and maximize flexibility as the University responds to COVID-19, OU IT has extended the VMware Horizon Virtual Desktop service (VDI) to tri-campus Faculty and Staff.

You will need Duo Mobile in order to access MyDesk. For general information about Duo, please visit this article. For instructions on setting up Duo, please visit this article.

VDI delivers a CLEAN desktop with secure, encrypted access to network services. VDI does NOT duplicate your on-campus desktop computer. Files stored locally on your on-campus computer are not accessible via VDI.

Accessing VDI:

Navigate to and sign in using your OUNet ID (4×4).

  1. Click on VMware Horizon HTML Access.
    VMWare setup prompt
  2. Enter your OU Username and Password.
    VMware username and password prompt
  3. You will be prompted for Duo Push on your device using the Duo mobile app.
    *Note: If you are not enrolled in Duo, please visit this article to learn more and sign up: Norman Duo
    VMware loading screen
  4. Select COOP Remote Pool from the list of available virtual desktops.
    VMWare desktop selection screen
  5. Desktop will load using your respective campus credentials.


If you have problems connecting to Horizon VDI (, please contact your local service desk. Norman IT Service Desk | Tulsa IT Service Desk.

To add Laserfiche repositories to VDI, please visit this article.


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Article ID: 287
Tue 9/8/20 9:37 AM
Tue 8/17/21 11:09 AM