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Oklahoma City
Communication and Collaboration
Secure email
Secure email
How to Retrieve Secure Email
Follow these steps if you've received a secure, encrypted email.
If you've received an email from
securemail@ouhsc.edu,
the body of the email will contain instructions for viewing the secure message.
Open the attachment
SecureMessageAlt.html
.
Click the
Click to read message
button.
If this is the first time you've received an encrypted email from OUHSC, you'll be prompted to go through an enrollment process.
Enter first name
Enter last name
Enter a password (password
must
have at least one number, one special character; must
not
have all or part of the account name; password expires in 90 days; system remembers last six passwords)
Retype the password to confirm it
Select a password reset security question
Enter the answer
Click the
Continue
button
After finishing the enrollment process, you'll be able to view the email.
When viewing the email, you'll be able to
Reply
or
Reply All
, if needed.
However
, you won't be able to forward the email.
When finished reading or replying to the email, click the
Logout
button in the upper right corner.
If you forget the password, click the
Forgot Password
button.
Answer your security question, click the
Continue
button.
You'll now be able to change the password, click the
Continue
button.
Once the password has been changed successfully, you'll be shown the secure email.
When finished reading or replying to the secure email, click the
Logout
button in the upper right corner.
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Check out this article I found in the Unified - Client Portal knowledge base.<br /><br /><a href="https://itsupport.ou.edu/TDClient/30/Unified/KB/ArticleDet?ID=2216">https://itsupport.ou.edu/TDClient/30/Unified/KB/ArticleDet?ID=2216</a><br /><br />Secure email