Account Recovery E-Mail

The first time a user logs into they will need to enter an alternate e-mail address for account recovery.

This e-mail address cannot be an e-mail address. OU IT recommends providing an email address that is not tied to another entity that may have a limited timeframe on use, such as a previous school's account or previous job's account.

If you are unable to access your OU account because you no longer have access to your alternate e-mail address, you will need to contact OU IT by calling 325-HELP (4357) or for assistance.

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Article ID: 2
Tue 9/1/20 4:02 PM
Fri 9/22/23 1:06 PM