Adding a Shared Mailbox to Mobile Devices

Please note that while Shared Mailboxes should work with the below method, Resource or Room mailboxes may by unsupported with this method on your device.

Android and iOS

Open the Outlook app and then open the navigation menu in the top left.

Inbox menu screenshot


On the left, find and click the icon of an envelope with a + sign.

Inbox menu screenshot


Select “Add a shared mailbox”.

Add a shared mailbox button


Select an account to log in with – it is most likely your account.

Please Note: this screen will only appear if you have more than one account added to the Outlook app.

Shared mailbox settings


Enter the shared mailbox account name and then click “Continue” to finish.

Shared mailbox settings


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Article ID: 168
Sat 9/5/20 10:41 AM
Tue 8/1/23 12:35 PM