Health Campus - Install the TeamDynamix IT Asset Management agent

The Sassafras/KeyAccess client is now TeamDynamix. Users may notice some changes as computers connect to the client and the software is updated on their computer. 

The TeamDynamix client logo may show in the system tray/task bar, applications list, and activity/process monitor of computers. The software performs the same functions as Sassafras/KeyAccess but is now branded as TeamDynamix 

TeamDynamix App System Icon

Mac users may need to click “OK” to allow TeamDynamix to load new system extensions.

System Extension Blocked message in MacOS

 

Installation

The TeamDynamix IT Asset Management agent will be used to allow OU to monitor encryption status for your device while you are at OU. This acts in conjunction with BitLocker or FileVault to ensure your machine meets the necessary security requirements.

  1. To begin, please download the file for your operating system. If you are on Windows and do not know your processor type, go to Start > Settings > System > About > System Type line.
    1. Windows for ARM processors
    2. Windows 32-Bit
    3. Windows 64-Bit
    4. MacOS
  2. Now double click the downloaded installer to begin the install process. Note you will need to be an admin on the machine to install this software. 
  3. When prompted for a server address during client install:
    1. Health Campus students should use: https://ou-students.sassafrascloud.com
      • Note that you must include https://
      • This can also be entered in the KeyAccess Setup (preference panel on MacOS)
  4. Your computer will now reboot.

Once your machine has completed TeamDynamix installation, Health Campus students should Find their Serial Number and Submit the Student Encryption Certification Form.

 

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