Bomgar Remote Administration

BeyondTrust Remote Support (previously known as "Bomgar") is a tool used to provide secure remote access to virtually any system or device. Robust features including remote control & screen sharing, unattended access, annotations, file sharing, and camera sharing. This delivers support to end-users and their devices as if technicians were there in-person.

BeyondTrust Remote Support software works across Windows, Mac, Linux, Android, iOS, and Chrome OS. Access and control any remote computer or device, on or off the network—no VPN required.

If you are requesting active jump clients and/or dedicated licensing, once submitted, you will be contacted by a member of IT to discuss your specific requirements and obtain pricing from the vendor.

All access requests are subject to review by OU IT. Users are expected to follow the guidelines presented in the OU Remote Access Policy. Not following the acceptable practices may result in access being removed at any time.