This service is to request the creation of, or change to, an HSC Exchange resource. This includes group mailboxes, distribution lists, shared calendars and mailbox restores. A group mailbox acts as a single shared resource and will appears as another mailbox for users. Distribution lists send emails to the individuals on the list. Email items deleted from mailbox beyond 60 days cannot be restored due to our backup retention period.
IT provides this service for free to faculty and staff except for a mailbox restore which is a $250 charge.
HSC Faculty, Staff and Students can submit requests. Once permissions to a mailbox are granted, the mailbox should appear a few minutes after restarting Outlook.
Information Technology offers limited capability to restore Exchange mailbox data that has been inadvertently deleted. The mailbox restore can target specific items such as a mail folder(s), calendar items, or items within a date range. Due to the effort involved in this type of restore, there is a flat $250.00 charge associated with this effort. Email items deleted from mailbox beyond 60 days cannot be restored due to our backup retention period.