For All CTO Epic access requests
CTO administrator to submit a ticket to IT Mission Support Team (https://link.ou.edu/devicesupport) with the below information. Feel free to copy/paste.
For HSCUSERNAME using device COMPUTERNAME, please:
- Verify that the device is in the “Cancer Center” org unit in AD
- Create/send a TDX TASK to assignment group “Services – Accounts” requesting the user be added to the “Epic-ClinicalTrialsOffice” group in AD
If Clinical Research Team members that will require more than read-only access to Epic.
- CTO submit a ticket to OUH IT to obtain OUH credentials for them, as well as requesting HealthStream access so they can start their training.
- Once OUH access is granted, and they complete their Epic Training, CTO submit a ticket to OUH IT for Epic credentials.
- Maintenance/follow up will be with OUHSC IT for any OUHSC application/login issues, OUH IT for any OUH applications (epic) or OUH Login issues.
If Non-Clinical Research Team members that only require Read-Only access to Epic.
- CTO submit a ticket to OUH IT to obtain OUH credentials for them,
- Once OUH access is granted they can submit a ticket to OUH IT for read-only access
- Maintenance/follow up will be with OUHSC IT for any OUHSC application/login issues, OUH IT for any OUH applications (epic) or OUH Login issues.