Access OUHSUPPORT with OU Health 3/4 Credentials

Purpose: The following article describes how authorized OU Health users may access https://ouhsupport.ou.edu (ouhsupport.ou.edu) with their OU Health 3/4 credentials to request specific services from OU IT.

Special Access Notes:

• Access to ouhsupport.ou.edu is not allowed for all OU Health users. Only authorized OU Health users may access the service.
• Please use a private browser/incognito window to ensure proper usage of credentials.
• Authorized users must be on an OU Health network to access ouhsupport.ou.edu as OU Health restricts Single Sign-On access to the OU Health Network/VPN. For information regarding approved OU Health networks, please contact OU Health IT.

Steps to Access:

1. Navigate to https://ouhsupport.edu 
2. Click “Sign In” 
3. Choose “OUHealth (Epic support only)” from the drop-down menu, and click “Continue” 
4. Enter your OU Health credentials (3/4 or OU Health email address and password) at the OU Health Single Sign-On screen, and click “Sign in” 
5. Select the service you wish to request and click “Request Service”