Exchange Online Outlook Migration

  1. Once PingID has been set up, open Outlook.
  2. You will be prompted to re-enter your password.
  3. A grey box will appear, showing the device PingID is attempting to use for authentication.

  1. On the authentication device, approve the push notification request. If you do not have a push notification, you may need to open the app itself to approve the request.

  1. A successful authentication will be indicated by a green box and checkmark.

  1. If you are using a Windows device, you will be prompted from within Outlook to re-enter your password.


Article ID: 2556
Wed 10/6/21 12:54 PM
Thu 10/7/21 3:11 PM