Phish Alert Button

Overview

The Phish Alert (also labeled as "Report to OU IT") button is available through KnowBe4, the OU IT Cybersecurity Learning Management System for the OU and OUHSC campus email system. 

Your use of the button gives an early warning to the IT security team of possible phishing attacks and malicious emails. With your warning, the security team can take effective action to prevent security or network compromise. If you receive an email you are concerned about, please use the Report to OU IT button and our security team will investigate. This serves as the best step in reporting a suspicious email you have concerns about.

In addition to protecting university data, removing malicious email from all inboxes, and receiving automatic messages, utilizing the Phish Alert Button counts toward your KnowBe4 Learner Dashboard score and badges. 

The Icon

Installation

The Phish Alert Button has been automatically deployed to all OU IT approved email clients. This includes Outlook 2010, 2013, 2016 & Outlook for Office 365, Exchange 2013 & 2016, Outlook on the web (Outlook.com), the Outlook Mobile App (iOS and Android), Chrome 54 and later (Linux, OS X, and Windows). Please review troubleshooting below if you are not able to find your Phish Alert Button or to reinstall if an update removed your Phish Alert Button.

Troubleshooting

Office 365

• Windows Outlook
  • If you are using the new version of Outlook available through Office 365, you should automatically have a Report "Phish Alert" button at the top of your “Home Ribbon”.
    • If you do not see the button, you may add it by going to File > Options > Customize Ribbon > Now find the check box for Add-ins and check it. Now click OK, the button should now appear. Alternately you may need to find and select Phish Alert in the left "Choose commands from" column, then click the Add >> button. Then click OK.
• Mac Outlook
  • If you do not see the Phish Alert button, add it by following the instructions below:
    • Select the ellipsis
    • Select “Customize Toolbar” 
    • The “Current Icons” should be open at the top of the screen
    • To add the Phish Alert Button, locate the icon in the icons screen, and then drag it to the top toolbar. 
    • Select Done when finished.
    • The Phish Alert Button should now show at the top of your “Home Ribbon”

• Office 365 Online
  • The Phish Alert Button should automatically be available in the top right corner of each email 
    • If you do not see the button, you may add it by going to Settings > View all Outlook settings > Customize actions > Message Surface > Now find the check box for Phish Alert and check it. Now Save, then Exit and finally refresh your browser. The button should now appear in the top of your message preview.
    • Alternately, select the ellipsis to report and choose Phish Alert 
• Outlook Mobile App
  • With the message open, click the ellipsis in the upper right corner. The Phish Alert button should be available in the pop up menu.