CMS Supervisor Verison 18 Installation

**NOTE:  If you are going to run CMS Supervisor and you will NOT be on the OUHSC or OUM (HCA) network, you will need to use the Secure portal ( and have elevated vpn access (Level 2).  Elevated vpn access can only be requested by your computer support (or tier1).   

1.  Click here to install the new version of CMS Supervisor (R18).

2.  Click Save File.  You will see a message that indicates that the files are being extracted.  You may be on a browser that automatically starts the install package and may not see this window.

3.  Click Next on the Welcome Screen.

4.  Click Next on the InstallShield Wizard Screen.

5.  Click Install on the Ready to Install Screen.

6.  The Setup Status Screen will show the progress of the installation.

7.  Click No on the README file Screen.

8.  Click Finish on the Wizard Complete Screen.

9.  To access the CMS Supervisor version 18, click Start > All Programs > Avaya > CMS Supervisor R18 -- English.

10.  When prompted for a server name, click New.  

11.  Set the following attributes:

Server Name =
**Note: OUM (HCA) customers should user Server Name =

Server Version = CMS R18
Connection = SSH 
Click OK (twice).

12.  Enter your OUHSC user name (lower case) and password.  Click OK.

13.  If you would like a shortcut added to your desktop, right click on CMS Supervisor R18 -- English > Send to > Desktop (create shortcut).


Article ID: 2329
Mon 5/10/21 1:04 PM