Account Management - Unlock Account

How to Unlock Your Account

This article will show you, step-by-step, how to unlock your Health Campus account.

  1. Go to ouhsc.edu/password; click "Login". Website page for ouhsc.edu/password
  2. Click "Unlock Account" Account Management page with OUHSC Unlock Account button
  3. Supply your username; click "Continue". Unlock your account page with Username field
    • If you have not enrolled in Ping ID, you'll be directed to either login into the site (if you remember the password) or contacting the Service Desk. 
    • If you have enrolled in Ping ID, choose your method for authentication 
  4. After you've authenticated, click to unlock your account.
  5. You' should receive a message stating that you have unlocked your account.
  6. You may now click to return back to the main page.