Changing Duo Mobile MFA Preferences

Changing Duo Mobile MFA Preferences – HSC

  • Navigate to and sign in using your HSC ID
  • To add a new Duo Mobile device, select “Add another device”


  • Choose the type of device to add and select continue. Mobile phone is recommended, but other device types are supported using the Duo Mobile application.


  • Enter the phone number in the format shown and select Continue.


  • You will be asked to choose a type of phone. *Please note: if you do not wish to install Duo Mobile, select Other (and cell phones).


  • You will be instructed to Install Duo Mobile for whichever type of phone you selected in the previous prompt. Once it is installed, select I have Duo Mobile installed.


  • Activate Duo Mobile for your phone. There are two ways to do this:
    • Scan the barcode from within the Duo Mobile app by tapping the “+” button.


  • Once you have been enrolled, you will see an “Enrollment Successful!” message.
  • Click Dismiss in order to see all of your enrolled devices.


  • Once a new device has been added, you can update your default device preferences in the “My Settings & Devices” menu by selecting the “Default Device” dropdown menu



If you encounter problems adding or updating Duo Mobile devices, please contact the IT Service Desk.

Phone: 405-271-2203 (Toll Free 1-888-435-7486); Email:


Article ID: 2261
Wed 5/5/21 3:08 PM