Windows: Adding Additional Mailboxes in Outlook

This article will show you how to add an additional mailbox in Outlook. Permissions will need to be granted to the individual for the specified mailbox in advance by the IT Service Desk.

  • In Outlook, go to File > Account Settings > Account Settings...
  • Click Change... Click Change
  • Click the More Settings... button. Click the More Settings... button.
  • Click the Advanced tab. Click the Advanced tab. 
  • Under Mailboxes, click the Add... button. Under Mailboxes, click the Add... button. 
  • Enter the name of the mailbox and click the OK button. Enter the name of the mailbox and click the OK button. 
  • Now, click the Apply and OK buttons. Now, click the Apply and OK buttons.
  • Click the Next > button. Click the Next > button.
  • Click the Finish button. Click the Finish button.
  • You should now see the additional mailbox under All Folders  in your Outlook client.
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