Supported Deskphone Models​

The following models of phones are currently supported for new installs. Phone models not listed that are already installed will continue to be supported as long as parts are available. Once stocked parts for unsupported models have been exhausted, malfunctioning phones will be replaced with a comparable supported model.

Phones for locations with Voice over IP Infrastructure

Avaya J179

The high-performing Avaya J179 IP Phone features a color display, 4 softkeys, high definition audio quality, integrated Gigabit Ethernet interface, headset support, up to three 24-button Expansion Modules, and optional Wi-Fi® / Bluetooth®. 

J179 Quick Reference Guide

J179 Specification Sheet

 

Avaya 9608G

The competitively priced, high-performing Avaya 9608G IP Deskphone features a monochrome display, 4 softkeys, high definition audio quality, integrated Gigabit Ethernet interface, headset support, and up to three 12- or 24-button Expansion Modules. Without expansion modules, the 9608G meets the needs of most users. With the expansion button modules, the 9608G's capabilities increase to meet the needs of power users such as call center agents, receptionist, assistants, or managers. This are individuals who who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day. 

 

9608 Quick Reference

9608 User Guide

 

Avaya B189

The Avaya B189 Conference Phone is Avaya’s most advance conference phone. With its sleek, modern design—including a bright five-inch capacitive touchscreen display, HD quality audio, and productivity-enhancing features—the B189 is the ideal choice for an executive conference phone. The B189 also supports an add-on PA system interface that allows the phone to interact with in room speaker/microphone systems.

Phones for locations without Voice over IP Infrastructure

Avaya 1408

Everyday users typically rely on several forms of communication including voice and email – and while they require a quality telephone, their telephone use is relatively light or straight-forward in nature.

Interactive 1400 Series Training

1400 Series Quick Reference

1400 Series User Guide

 

Avaya 1416

The Avaya 1416 Digital Deskphone is designed for power users who manage large volumes of calls or manage call centers. Receptionists, assistants, call center agents, and managers are examples of these types of users. These are team members who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day. The Avaya 1416 Digital Deskphone supports a 32-button expansion module that, when combined with the 16 buttons on the phone, provides a total of 48 feature keys or speed dial buttons.

Interactive 1400 Series Training

1400 Series Quick Reference

1400 Series User Guide

 

Avaya 9408 (Special Order)

The high-performing Avaya 9408 IP Deskphone is designed for users who spend a great deal of their time on the phone. With 8 physical buttons that are programmable to support up to 24 line-appearance/feature buttons and with the ability to integrate with optional expansion modules, providing up to 96 line-appearance/features, the 9408 can adapt to meet every users’ need. The phone features a monochrome display, high definition audio quality, and headset support.

 

Cortelco 2500

Basic analog deskset.

Cortelco 2554

Basic analog wallphone.

Details

Article ID: 2229
Created
Wed 5/5/21 8:52 AM