What is the Softphone Service?

The IP Softphone transforms your laptop or desktop PC into full-featured voice communication platform allowing you a full range of capabilities virtually anywhere.  The IP Softphone can be used as a supplement to your desk phone or add an approved headset to your PC and use it as your primary phone.

Having one single telephone number for access keeps employees available to customers and colleagues.  This single outbound caller ID ensures an employee's business identity is displayed on all outbound calls providing a consistent customer experience, while also preserving your individual privacy.

There is a one time $25.00 charge for this service.  There is no monthly recurring charge.

For more information:

How do I install, configure, and login to Avaya One-X Communicator software?

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Article ID: 2217
Tue 5/4/21 2:11 PM
Tue 5/4/21 2:25 PM