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VOICEMAIL QUICK REFERENCE GUIDE
For Faculty and Staff
Reaching your mailbox
From your office phone (with voicemail):
- Call the voicemail system, 8484
- If prompted for a mailbox number, enter your 4 digit phone number plus #
- Enter your password plus #
- (Note for the First-Time user the PW is a default of 1379, it will prompt you to change it to the PW of your choice when you login)
From other telephones:
- On campus (from a phone without voicemail), 8484. With voice mail *#
- Off-campus, dial 918-660-8484
- Indicate you are a subscriber by pressing #
- Enter your mailbox number—your 4 digit OU-Tulsa telephone number plus #
- Enter your password plus #
Listening to Voice Messages
Review—press 1
Review unheard messages—press 1-1
Tips:
Skip to next message—press #
Skip to saved messages—press #-#
Skip to the end of a message 33
Action Options:
At end of message:
Reply—press 8
Reply by calling—press 8-8
Forward copy—press 6
Forward copy/ Remove
other introductions—press 6-6
Replay—press 4
Save—press 9
Erase—press 7
Playback controls
Use while listening to messages. Some are also available while recording.
Rewind Pause/restart Fast Forward
Position 1 2 3
Slower Envelope Faster
Speed 4 5 6
Volume Normal Louder
7 8 9
Cancel Help Skip
* 0 #
Sending and Replying to your Voice Messages
To create a new message:
- From the main menu—press 2
- Record message
- Finish recording—press #
- Enter recipient’s mailbox number 5 + extension #
- Send—press #
Tip:
- To erase and re-record—press *
To reply to a message you receive:
- At end of message—press 8
- Record reply
- Finish recording—press #
- Send—press #
To telephone the sender of a message you receive:
- At end of message—press 8-8
- System dials sender’s phone number
To forward a message you receive to someone else:
- At end of message—press 6
Or to remove other introductions—press 6-6
- Record your introduction
- Finish Recording—press #
- Enter recipient’s mailbox number 5 + extension #
- Send—press #
To specify delivery options:
Private—press 1 Urgent—press 2
Message Confirmation—press 3 Future delivery—press 4
To create a Group Distribution List:
At the Main Menu, press— 4-2-2-1
- Assign a two-digit number to the list you want to create (from 11 to 25). This number is used when sending a group message.
- Record the name for the list
- Enter the mailbox number (5-digit telephone number) of each person you want on the list.
- Press—1 to review all names on the list.
- Press—* to exit and save.
Changing your password
To secure your mailbox, change your password frequently:
From the Main Menu, press— 4-2-1-1
Recording or changing greetings
Personal greeting:
From Main Menu, press— 4-3-1-2
Extended absence greeting:
From Main Menu, press— 4-3-2
Changing prompt levels
To change detail level of system prompts:
From Main Menu, press— 4-2-1-3
Choose Prompt level
Standard 1
Extended 2
Rapid 3
General tips
Press the wrong key?
Cancel or back up—press *
Not sure which key to press?
Get help—press 0
Get back to the main menu?
Repeat * until you hear prompts for reviewing and sending messages.
To bypass system greeting:
Press #