How To Install GlobalProtect (VPN)

Ensure the following steps have been completed:

• You currently have remote access (VPN).
  • Remote Access (VPN) Request
• You have a device enrolled in PingID.
  • PingID Enrollment

Installing Global Protect

1. Navigate to soonervpn.tulsa.ou.edu (Norman-based account) or vpn.tulsa.ou.edu (HSC-based account) to download the GlobalProtect Remote Access (VPN) client.

*OU-issued devices should already GlobalProtect installed. If you do not see it on your OU-issued device, please submit a Device Support Request as it will need an administrator password to install.

2. Log in to the site using your OUNetID (4x4) or OUHSC username and password.

3. Select the download option that is right for you (Windows or Mac).

4. Open and run the downloaded GlobalProtect file.

5. Follow the on-screen instructions in the setup wizard to install GlobalProtect on your system.

6. GlobalProtect is now installed on your device. Click on the Start menu and open the Palo Alto Networks folder. Click on GlobalProtect to make sure the VPN application is running.

7.  If you are ready to connect, please follow the directions in the Knowledge Base Article - How to Connect to GlobalProtect.

Experiencing issues?

Please call the IT Service Desk at 918-660-3550 or submit a General IT Help Ticket (Tulsa).